About Diego

Product Leader

Problem Solver, Data-driven, Customer Focused

Dear Visitors,

I am excited to introduce myself as the driving force behind this personal website, where I bring together my passion, expertise, and experiences in the realm of Product Management. With over 5 years of hands-on involvement in crafting consumer-facing products and steering them through the stages of inception, scaling, and growth, I am committed to delivering valuable insights and content that cater to both aspiring and seasoned product managers. My journey in Product Management has encompassed a diverse range of products, spanning industries such as E-commerce, Marketplace Platforms, Health Insurtech (B2B, B2C, and B2B2C), Discovery Journeys, Search, SEO Pages, Categories, Internal Tools, and Landing Pages. I’ve also dabbled in Payment Card Issuing, Banking APIs, and Chatbots.

Having had the privilege of contributing to the growth of a Decacorn Tech company and participating in Series B and Series A stages, I’ve been at the forefront of cutting-edge product development. My journey also includes a leadership role at Kitalulus, where I successfully led product teams, expanded team size, and played a pivotal role in creating and launching products that achieved remarkable milestones. One of the most defining chapters of my journey unfolded at Kitalulus, where I served as the first senior leader product, entrusted with shaping the company’s product vision, roadmap, strategy, and PM team growth. I had the privilege of leading and collaborating with 3 squads, comprising over 40 members, while mentoring 8 product managers of varying experience levels, including interns, associates, and senior PMs. My responsibilities included setting product OKRs and visions, streamlining development processes, creating roadmaps for each squad, and removing day-to-day blockers. Furthermore, my collaborative efforts contributed to achieving 60% overall OKR achievements for all squads and an average of 64% product roadmap success

One of the standout chapters of my career unfolded at Tokopedia, where I was entrusted with a pivotal role in shaping the Search Bar and Autocomplete features. During my tenure, I pioneered the creation of the Global Search Suggestions feature, which led to a significant increase in daily traffic, with over 4 million unique keywords and 15 million daily users. This feature became a prominent aspect of the platform, experiencing a 51% higher usage rate compared to manual entry.

My contributions extended to A/B testing experiments with innovative products designed to boost search queries, including personalization search bars, popular searches, recent searches, autocomplete suggestions, searching shop options, cross-selling widgets for digital and financial services, campaign suggestions, and internal tools. Additionally, I played a key role in establishing the Business Ops function within the Search Tribe, managing campaigns worth over 3+ billion Rupiah per month. My journey at Tokopedia also included the honor of serving as the Captain for search on the WIB TV Show events from 2020 to 2021, showcasing my leadership and communication skills on a broader stage.

Thank you for visiting, and please feel free to connect with me through the provided contact information or explore the content on this website. Together, let’s embark on a journey of continuous learning and growth in the dynamic field of Product Management.

Frequently Asked Question for Diego

Who is Diego Perdana?

Diego Perdana is a product manager based in Indonesia with more than 8 years of experience building digital products in e-commerce, insurance technology, HR SaaS, and digital banking.

What is Diego Perdana known for as a product manager in Indonesia?

Diego is known for leading large-scale search and discovery experiences at Tokopedia, as well as driving SME-focused digital banking products at Bank Syariah Indonesia, with a strong focus on data-driven growth and user experience

What companies has Diego Perdana worked for?

Diego has worked at Tokopedia in e-commerce search and discovery, PasarPolis in insurance technology, KitaLulus in B2B HR SaaS and job platforms, and currently serves as Lead Product Manager for Digital Banking at Bank Syariah Indonesia

What kinds of products has Diego Perdana built in Indonesia?

Diego has built and optimized product search systems, insurance and protection flows, HR and recruitment tools for businesses, and Internet Banking experiences for SME and business customers in Indonesia

What are Diego Perdana’s core skills as a product manager?

Diego’s core skills include defining product vision and strategy, setting OKRs and roadmaps, using data to prioritize and optimize features, and leading cross-functional teams from discovery to launch

Let’s Connect

I’m always open to discussing collaborations and opportunities. Please don’t hesitate to contact me.

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“Diego has solid knowledge as a product manager, and the best thing is he shares his knowledge and experiences with the team. I got a lot of insights from him about self-development and management. He is also a hard-working person that always willing to learn anything related to the job. He promotes cooperation throughout the team very well.

– Abda Rafi, Security Engineer Xfers